The Coeur d’Alene Resort is shining brighter than ever, and not just because of the 1.5 million lights! A culture of cheer shines from the inside out.
During some of the darkest days in the Pacific Northwest, there’s one place that lights up an entire town. The Coeur d’Alene Resort’s famous holiday lights are radiant once again, but there’s another reason it shines so brightly: team cheer.
Step inside The Resort, and you’ll notice that the culture of holiday joy, customer service, and good humor beams from the inside out. It’s the team that makes the holiday so special, leaving travelers with that inexplicable feeling of belief – in all that is good, in humanity, and maybe even in Santa.
At The Resort, age doesn’t dictate enjoyment. Children and adults alike light up when greeted by elves scurrying about to make special deliveries (never out of character, of course). Adult visitors may catch a glimpse of “Fireside Storytime with Santa’s Elves” and feel an irresistible compulsion to sit and listen. Travelers from near and far sip cocoa and hot toddys in “Igloos on the Lake”, filling the geodesic dome with the warmth of laughter.
It’s no wonder working here during the holidays can feel like a special post at The North Pole. In the spirit of this joyful season, we asked staff members:
What do you love most about working at The Resort during the holidays?
Below, a round-up of their greeting-card-worthy responses:
“To me, the best part of the Resort during the holidays are the lights. I enjoy the bright glow of the Resort during the darkest time of the year.”
- Taylor Fore, National Sales Manager
“I love seeing our elves sneak around to deliver cookies. These little moments of “magic” give me all of the holiday feels!”
- Britney Cobb, Executive Meeting Services Manager
“Seeing all of our Guests’ smiling faces over the holiday season is a welcome gift each year; a true positivity-booster after everything our communities have endured this year.”
- Casey Dragon, National & Group Golf Sales Manager
“My favorite part of the holidays at The Resort is the Journey to the North Pole Cruise. My son always enjoys seeing Santa Claus and hearing him call out his name!”
- Cody Smith, Bell Valet Supervisor
“I love seeing our Guests faces light up as they walk through the revolving doors and see all of our holiday decor. It’s always fun taking photos for them and being able to help capture that moment of joy.”
- Riley Smith, Resort Valet Attendant
“Our festive Hot Cocoa Bombs have been a huge hit this year, and I love watching the smiles on kids’ faces every time I make one for them. I also enjoy watching them admire our Lobby Koi fish as they wait to board their Journey to the North Pole cruise.”
- Courtney Hutchison, Lobby Cafe Barista
The palpable joy at Coeur d’Alene Resort is what we all need after a trying 2020. This is a place to create new family holiday memories, around people who specialize in helping you do just that.
Light up your holidays with a family visit to The Coeur d’Alene Resort!
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