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Condé Nast Traveler Recognizes Service at The Resort Golf Course

The June issue ranks The Coeur d'Alene Resort Golf Course in the top five among western golf resorts. It also ranks fourth for golf staff and services among courses from Florida to Hawaii in the magazine's Readers' Poll of the top 80 U.S. courses and hotels.

"What impressed me the most is the fact that Condé Nast identified the golf course with the 4th best ranking in the nation in the category of “Golf Staff & Services” said Andy Mackimmie, head golf pro at the course. “It’s one thing to have a fantastic course layout and facilities – it’s another to have a devoted team of great people supporting the operation. This is a prestigious recognition of our team’s dedication to excellence.”

The Resort course earned the top score among western courses in course design and access and staff services, with 98.7 of a possible 100 points. The top-placed Broadmoor in Colorado Springs, Colo., with 54 holes, scored 94.7 in both categories.

"It is a credit to our team of employees," said Bob Nuttelman, director of golf at the resort. "Any new hires go through very extensive guest services training and there’s always a sense of personal pride within our team. Our management focus has always been to hire and train the right people."

"The course maintenance team is also an important part of the ranking", he said. "Service and course conditioning is what sets us apart. There has to be a balance of a finely manicured golf course blended with our services and amenities to showcase the golf experience we like to share with our guests.”

The Resort is getting regular recognition for its services from a variety of publications, including Condé Nast Traveler, which earlier this year rated the spa among the tops in North America, Hawaii, Central America and the Caribbean.

Also among the top five golf resorts were the Wynn Las Vegas, with 18 holes, Ritz-Carlton Bachelor Gulch in Avon, Colo., with 144 holes, and the 18-hole Hyatt Regency Tamaya Resort in Santa Ana Pueblo, N.M.